// What we do
IT Services for Surrey Businesses
Six services that cover a typical office from the internet line to the last desk phone. Book one job, or several.
// Overview
Support, Installation and Setup, All in One Place
Most IT jobs in a small business fall into one of two kinds. Something has stopped working and needs troubleshooting, or something new needs installing and setting up. We do both, for businesses only, across Surrey and the cities around it.
Our six services line up with the parts of a typical office: support and troubleshooting for whatever’s gone wrong; network cabling and Wi-Fi; computers, laptops and printers; Microsoft 365 and email; business phone systems; and backup, servers and data. You can book any one of them on its own. Not sure which one your problem falls under? Call 604-359-5284 and describe it.
We only work with businesses. We don’t repair home computers or personal phones, which keeps our technicians focused on the systems your business runs on.
// Services
Our Six IT Services
- U1 IT Support & TroubleshootingRemote fixes same business day, onsite when it needs hands. Email & OutlookSlow PCsLogins & passwords
- U2 Network, Cabling & Wi-Fi InstallationCabling, switches, firewalls and Wi-Fi that reaches every corner. Cat6 cablingBusiness Wi-FiFirewalls
- U3 Computer, Laptop & Printer SetupNew computers and printers set up, secured and ready on day one. New laptopsWindows 11 upgradesPrinters
- U4 Microsoft 365 & Business Email SetupBusiness email, Teams and SharePoint set up or moved without losing mail. Email migrationTeams & SharePointMFA
- U5 Business Phone System (VoIP) InstallationVoIP desk phones, softphones and keeping your existing numbers. VoIP desk phonesNumber portingAuto attendant
- U6 Backup, Server & Data RecoveryBackups that restore, servers that stay up, data moved safely. NAS & serversCloud backupData recovery
// How it fits together
A Typical Office, Box by Box
Every box in this diagram links to the service that installs and fixes it. When a problem crosses two of them, like choppy calls that turn out to be a firewall setting, the same team follows it through.
// Pricing
Three Ways to Pay
Book a single job hourly, prepay a block of hours, or take an ongoing monthly plan. Most businesses start hourly.
| Hourly | Block hours | Monthly plan | |
|---|---|---|---|
| How you pay | $100–$150/hr remote, $125–$185/hr onsite | Prepaid 10 or 20 hours, 10–15% under hourly | $95–$250 per user, per month |
| Commitment | None. Pay per job | Hours used as you need them | Ongoing agreement |
| Best for | Occasional problems and one-off installs | A few jobs a month, or a project with extras | Teams that need help every week |
| Prevention | Only what you ask for | Can be spent on health checks | Monitoring and patching included |
| When it costs more | If you call every week | If hours expire unused | If you rarely need help |
// Ready when you are
Tell us what’s broken, or what needs setting up.
Remote help the same business day, onsite across Surrey, and a price before any work starts. No contract needed.