// Legal
Accessibility Statement
Last updated: 18 October 2026
Our aim
This site should work for everyone, including people using screen readers, keyboards, magnification or other assistive technology.
What we’ve done
The site is built to WCAG 2.1 Level AA, including:
- Semantic HTML with a logical heading order on every page
- Text alternatives for meaningful images, and titles and descriptions on diagrams
- Text and control colours checked against AA contrast ratios
- Full keyboard access, a visible focus outline and a skip-to-content link
- Labelled form fields, and a job estimator that shows a result without JavaScript
- Troubleshooting steps built with native expandable sections that work with any assistive technology
- Animations switched off when your device asks for reduced motion
Known gaps
Third-party components, such as a spam-protection widget on our forms if it’s switched on, may not fully meet our target. When we find a gap, we fix it.
Tell us
If something on the site is hard to use, or you need information in another format, contact us and we’ll help.
Phone: 604-359-5284
Email: hello@itsupportsurrey.ca
// Ready when you are
Tell us what’s broken, or what needs setting up.
Remote help the same business day, onsite across Surrey, and a price before any work starts. No contract needed.