// Lower Mainland
IT Support in Burnaby
Metrotown and Brentwood towers, business parks along Highway 1 and tech companies. Troubleshooting, installation and setup from a local team, with no contract needed.
// Burnaby
Business IT Support for Burnaby
Burnaby is one of the region’s biggest business centres, with office towers at Metrotown and Brentwood, business parks along Highway 1, BCIT, and a large technology and film-production sector. Many Surrey businesses have a Burnaby office or client base, and plenty of Burnaby firms have staff living south of the river.
For Burnaby businesses, we’re most often the practical help for jobs that don’t justify a big IT firm: cabling a new suite, setting up a batch of laptops, fixing a phone system after a move, or troubleshooting a network nobody inside the company understands.
Call 604-359-5284 or book a technician. Tell us what’s broken or what needs setting up at your Burnaby office, and we’ll tell you how we’d handle it and what it’s likely to cost.
// Local jobs
Jobs We Do Most in Burnaby
Suite fit-outs and moves
Cabling, Wi-Fi, phones and computers for a new Burnaby suite, scheduled around the building’s rules.
Payments & guest Wi-Fi
Card terminals and POS on their own network, separate from customers’ phones.
Moves & new locations
Internet, cabling, phones and computers ready for opening day.
Remote-first fixes
Most problems fixed remotely the same business day, wherever you are.
// Pricing
Typical Costs in Burnaby
| Item | Typical range | Notes |
|---|---|---|
| Remote support | $100–$150 / hr | 15-minute steps |
| Onsite visit | $125–$185 / hr | 1-hour minimum |
| Network cabling | $175–$350 per drop | materials included |
Typical ranges for Surrey and nearby cities, CAD before tax. See the IT support cost guide.
// Coverage
Remote First, Onsite When It Counts
Outside Surrey we lean on remote support, which fixes most problems faster than a visit anyway. Onsite work is booked ahead, and larger jobs like cabling or office moves are planned with a written quote.
Burnaby is reached via Highway 1 or the Pattullo crossing; we book onsite days ahead and support remotely in between.
Nearby areas
// Services
IT Services in Burnaby
Everything a Burnaby business needs from its IT support company, from fixing today’s problem to installing what comes next.
- IT Support & TroubleshootingRemote fixes same business day, onsite when it needs hands.
- Network, Cabling & Wi-Fi InstallationCabling, switches, firewalls and Wi-Fi that reaches every corner.
- Computer, Laptop & Printer SetupNew computers and printers set up, secured and ready on day one.
- Microsoft 365 & Business Email SetupBusiness email, Teams and SharePoint set up or moved without losing mail.
- Business Phone System (VoIP) InstallationVoIP desk phones, softphones and keeping your existing numbers.
- Backup, Server & Data RecoveryBackups that restore, servers that stay up, data moved safely.
// Why us
Why Burnaby Businesses Call Us
- No contract needed. Book us for one job. Ongoing support is there if you want it later.
- Price before work. Remote work is billed by the quarter hour; onsite and install work is quoted first.
- Business IT only. Our technicians spend their days on Microsoft 365, networks and shared data, not home laptops.
- Done properly, then documented. Cables labelled, settings written down, passwords handed to you. The next person isn’t left guessing.
- Local to Surrey. Technicians who know the difference between a City Centre tower and a Campbell Heights warehouse.
// How a job runs
How a Job Runs in Burnaby
- T+0
Call or book
Tell us what’s wrong or what you need set up. Phone, the form, or email.
- T+1h
Triage
A technician looks at it, asks the right questions and connects remotely if that’s the fastest fix.
- T+1d
Fix or visit
Most problems are fixed remotely. If it needs hands, we book a visit and confirm the price first.
- Close
Written summary
What was wrong, what we did, and anything to watch. Kept on file for next time.
// FAQ
Questions From Burnaby Businesses
Do you charge for travel outside Surrey?
Visits to neighbouring cities may include a travel allowance, which is always on the quote before you agree to anything.
How far do you travel?
Across Surrey and nearby cities: White Rock, Delta, Langley, New Westminster, Burnaby, Coquitlam and Abbotsford. If you’re just outside that, ask; we can often still help remotely.
Can you support multiple locations?
Yes. We set up shared email, files and phones so separate offices work as one business.
// Ready when you are
Need IT help at your Burnaby office?
Remote help the same business day, onsite across Surrey, and a price before any work starts. No contract needed.