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Disclaimer

Last updated: 18 October 2026

General information only

This website gives general information about IT support, troubleshooting, networks, computers, Microsoft 365, phone systems and backups. It doesn’t replace a technician looking at your systems, and it isn’t legal, financial or insurance advice.

Troubleshooting steps

The self-help steps on this site are simple, low-risk checks. Follow them at your own discretion. If you’re unsure, or if something involves electrical equipment, opening hardware or changing security settings, stop and call a professional.

Prices

All rates, ranges and estimator results are typical figures, not quotes. Only a written quote sets the price of onsite or installation work.

Windows and Microsoft information

Our Windows 10 guide summarises Microsoft’s published information as of October 2026. Microsoft changes its programs and dates; check Microsoft’s own pages before making decisions that depend on them.

Trademarks

Microsoft, Microsoft 365, Windows, Outlook, Teams, SharePoint and OneDrive are trademarks of the Microsoft group of companies. Google Workspace and other product names belong to their owners. We are not affiliated with or endorsed by them.

Images

Photographs on this site are illustrative. They don’t show our staff, our clients or specific jobs.

Contact

hello@itsupportsurrey.ca · 604-359-5284

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